Transparency

We believe in complete openness about how we operate.

Our Commitment to Transparency

At FISM, transparency isn't just a buzzword—it's the foundation of how we do business.

Pricing Transparency

The price you see is the price you pay. No hidden fees, no surprise charges, no fine print gotchas. We publish all our pricing publicly because we have nothing to hide.

AI Usage Transparency

We're upfront about our use of AI. Our AI tools help us deliver quality work more efficiently, which is exactly how we're able to offer such competitive pricing. Human experts review and refine all AI-generated work.

Data Transparency

Your data belongs to you. We never sell your information to third parties. We only collect what we need to provide our services, and we explain exactly how we use it in our Privacy Policy.

Results Transparency

We provide clear, honest reporting on campaign performance. Good or bad, you'll see the real numbers so you can make informed decisions.

Frequently Asked Questions

Everything you need to know about FISM

FISM is a platform designed to help small and medium-sized enterprise (SME) owners save time and money on their marketing. We offer two main solutions: AI-Powered Tools (Post Pilot & Email Pilot) for automated social media and email marketing, and Done-For-You Services for marketing and IT needs handled by our expert team.

Our tools and services are built specifically for solopreneurs, SME owners, and small creators who have a limited understanding of the AI space. If you want to grow your business without becoming a marketing expert or hiring an expensive agency, FISM is for you.

We focus on simplicity and results. Our AI is trained to understand your business and create content that sounds like you. We combine powerful automation with an easy-to-use interface, so you don't need any technical skills to get started. Plus, our pricing is transparent and affordable for small businesses.

You provide us with information about your business—like your website, target audience, and brand voice. Our AI analyzes this information to understand your unique style and messaging. It then generates content (social media posts) that is tailored to your brand and designed to engage your audience.

You provide us with your email server (or we provide it), your dataset, and your email template (or we provide it). You then assign variable names to dataset fields that will be used in designated email sections to personalize your message. For example, you can set a prompt like "Welcome [name] and mention something from their [companyWebsite] to open a conversation." The AI personalizes each section based on your prompts. All URLs are automatically scraped except for private accounts or private posts on social media.

The legacy algorithm is simpler and doesn't use semantic understanding, but can still retrieve new information from the internet given a custom industry field. The Advanced Algorithm uses semantic understanding to comprehend content and score the most matching stories to create the best suited posts for your business.

Yes, that's our primary goal. By learning from your existing content and the information you provide, the AI adapts to your specific tone and voice. You can also review and edit every piece of content before it goes live to ensure it's perfect.

No problem. You have full control. You can either edit the content directly, ask the AI to regenerate it with different instructions, or discard it completely. You only publish what you approve.

Post Pilot supports Facebook, Instagram, X (formerly Twitter), LinkedIn, TikTok, Pinterest, Threads, BlueSky, and Google Business. Email Pilot integrates with most major email service providers, or you can send directly through our system.

Not at all. If you can fill out a simple form, you can use FISM. Our platform is designed to be intuitive and user-friendly, guiding you through each step of the process.

AI Tools (Subscriptions): You use our software to create and manage your own marketing content. Services (Packages): Our expert team does the work for you. This is for business owners who want to completely outsource their marketing or technical projects.

Our marketing services are designed to be a complete, hands-off solution. This can include social media management, lead generation campaigns, content strategy and creation, SEO, and paid advertising campaigns. We tailor each package to your specific business goals. The prices shown are estimates; we provide a detailed quote after an initial consultation.

Our IT services cover a range of technical needs for growing businesses, such as custom website design and development, AI-powered chatbot implementation, business process automation, custom software solutions, and security audits and updates. Like our marketing services, pricing is based on the project scope and is provided after a consultation.

We start with a deep dive consultation into your business to understand your goals. Then we present a clear strategy and action plan for your approval. Our team gets to work, providing regular updates and reports, focusing on delivering measurable results like more leads, higher traffic, or improved efficiency.

Our AI tools are sold as monthly or yearly subscriptions. We have different tiers based on your needs: Free (perfect for trying out), Starter (£20/month for solopreneurs), Growth (£49/month for growing SMEs - most popular), and Pro (£149/month for scaling businesses). You can see a full breakdown on our Pricing page.

The prices listed for our Marketing and IT services are estimates. The final cost depends on the scope and complexity of your project. We provide a detailed, no-obligation quote after your free consultation.

Yes. All our AI tool subscriptions are flexible. You can cancel at any time, no questions asked. You will retain access until the end of your current billing period.

Absolutely. You can change your plan at any time from your account dashboard. The change will take effect from the next billing cycle.

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. Our payment processing is handled by Stripe, a secure and trusted payment provider.

Yes! We offer a significant discount if you choose to pay annually. This is a great way to save money if you're committed to growing your business with FISM.

Yes, Post Pilot offers a Free plan that allows you to experience the core features of the platform before committing to a paid subscription, with Email Pilot you can book a demo. No credit card is required to sign up for the free plan.